Chatbots are robots powered by artificial intelligence whom we sometimes talk with when we call a number for customer assistance. They’ve been used by some businesses for their customer service to answer queries from clients, record complaints, and take note of some requests. The healthcare industry is now starting to use chatbots to assist doctors and access records of patients. Some psychotherapists manage their patients utilizing chatbots, especially for talk therapy.
“Therapy gives you permission to allow you to feel the pain and know that it’s valid.” –Carmen Gehrke, LMHC